Tag Archives: Management

Art of Telling – Your Image

The image you present to your listener(s) consists of various components. Powerful presenters have positive images. Ineffective presenters…well, not so powerful or positive. Our image is defined by these three areas: Verbal (the words we use)                  ____% Vocal (the … Continue reading

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Art of Telling – Ineffective Traits to Avoid

In my last blog post I shared with you the effective traits of speakers we like to see and hear. That’s a question I ask the audience during every one of my Art of Telling presentations. I also ask them … Continue reading

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Art of Telling – Effective Traits to Make Your Own

Over the past twelve years I’ve had the privilege of presenting the Art of Telling to both college students and business organizations. During each presentation I ask the audience to think of someone they’ve heard speak that they really enjoyed … Continue reading

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Art of Telling – Listening – Part 2

Active Listening Skills! You’ve heard the saying “People don’t care how much you know until they know how much you care.” How true this is! Think about a time when someone didn’t take the time to understand or listen to … Continue reading

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Art of Telling – Listening

Becoming One with Your Listener! It was June 1999 and I was sitting in a room with a group of people I just met. It was the first day of Ty Boyd’s Excellence in Speaking Institute. I was attending his … Continue reading

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Art of Telling – Five Satisfactions

The Essence of Communication! In my previous blog post I shared the Three Satisfactions that all presenters want from their listeners. They are attention, belief and action. When we present, whether to an audience of 1, 5 or 500, we … Continue reading

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Art of Telling – Three Satisfactions

The Essence of Communication! In 1999 I attended a two part seminar entitled; The Effective Use of Language. At the end of the first evening I went up to the presenter, Frank Patterson and introduced myself. I told him I … Continue reading

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Art of Telling – Communication is #1

Think of communication in terms of an outcome! Unfortunately, nothing is so simple that it can’t be misunderstood. You might not think of yourself as a communicator, but the truth is you spend countless hours every day attempting to communicate. … Continue reading

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Introduction to the “Art of Telling”

“The genius who cannot communicate is at the mercy of the dunce who can.” Every day we’re required to share information, explanations, changes, ideas, directions, and viewpoints to others in our lives. Men and women who use the spoken word … Continue reading

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Land Mine #7 – Confrontation Phobia

The number one gap for most leaders and managers is the inability to hold people accountable for excellence. Below is an excerpt from Marty Clarke’s Leadership Land Mines. 

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